Privacy Policy

Last Updated: January 15, 2025

Tower Mobile Home Park & Sales ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our mobile home repair services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• • Contact us through our website contact form
• • Request a service quote or estimate
• • Schedule repair services
• • Call or email us directly
• • Subscribe to our communications

This personal information may include:

• • Name and contact information (email, phone number, address)
• • Property address and details about your mobile home
• • Service requests and repair descriptions
• • Payment information (processed securely through third-party processors)
• • Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage, including:

• • IP address and location information
• • Browser type and version
• • Operating system
• • Pages visited and time spent on our site
• • Referring website information
• • Device information (mobile device identifiers, etc.)

How We Use Your Information

We use the information we collect for various purposes, including:

• • Providing and improving our mobile home repair services
• • Responding to your inquiries and service requests
• • Scheduling appointments and coordinating repairs
• • Processing payments and maintaining billing records
• • Sending you updates about our services and special offers
• • Improving our website and user experience
• • Complying with legal obligations
• • Protecting our business interests and preventing fraud

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• • Payment processors for secure transaction handling
• • Website hosting and maintenance services
• • Email and communication service providers
• • Professional advisors (lawyers, accountants, consultants)

Legal Requirements

We may disclose your information when required by law or to:

• • Comply with legal processes or government requests
• • Protect our rights, property, or safety
• • Protect the rights, property, or safety of our customers or others
• • Investigate potential violations of our terms of service

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• • Encryption of sensitive data in transit and at rest
• • Regular security assessments and updates
• • Limited access to personal information on a need-to-know basis
• • Secure data storage and backup systems
• • Employee training on data protection practices

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site usage. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Your Rights and Choices

You have certain rights regarding your personal information:

• • Access: Request information about the personal data we have about you
• • Correction: Request correction of inaccurate or incomplete information
• • Deletion: Request deletion of your personal information (subject to legal requirements)
• • Opt-out: Unsubscribe from marketing communications at any time
• • Data Portability: Request a copy of your data in a structured format

To exercise these rights, please contact us using the information provided below.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• • Providing ongoing services and support
• • Maintaining business records as required by law
• • Resolving disputes and enforcing our agreements
• • Complying with legal, regulatory, or contractual requirements

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

We will respond to your privacy-related inquiries within 30 days of receipt.